Legal
Privacy Policy
How we handle the information you share with us when you enquire about a stay at Zavani.
Last updated: [DATE]
This is a working version. Details in [square brackets] still need to be completed before launch.
Who is responsible
This website is operated by [OWNER / COMPANY NAME], [STREET ADDRESS], [POSTCODE, CITY], [COUNTRY]. Email: [EMAIL ADDRESS]. Phone / WhatsApp: +254 734 820 860.
Enquiry form
When you send an enquiry we collect the dates, number of guests, your name, email address, phone or WhatsApp number and your message. We use this only to answer your enquiry and to arrange a possible stay. Legal basis: steps taken at your request prior to a contract (Art. 6(1)(b) GDPR).
Email enquiries
If you contact us by email we process your email address and the content of your message so we can reply. Emails are stored with our email provider [EMAIL PROVIDER].
WhatsApp enquiries
If you message us on WhatsApp, your phone number, profile name and message are processed by WhatsApp (Meta Platforms Ireland Ltd.) under its own privacy policy. Please use email if you would prefer not to use WhatsApp.
Cookies
We use only the cookies and local storage needed to run the site, such as remembering your language choice and whether you dismissed the cookie notice. No advertising cookies are set without your consent.
Analytics
Analytics is currently [NOT ENABLED / ENABLED: TOOL NAME]. If we enable an analytics tool, we will describe it here and ask for your consent first where required.
Hosting
The website is hosted by [HOSTING PROVIDER, ADDRESS]. The provider processes server log data such as IP address, browser and time of access to deliver and secure the site.
How long we keep data
Enquiries are kept for as long as needed to answer them and, where a stay is booked, for the period required by law. Otherwise we delete them after [RETENTION PERIOD].
Your rights
You have the right to access, correct, delete, restrict or port your data, to object to processing, to withdraw consent at any time and to complain to a supervisory authority.
Privacy contact
For any privacy question or request, email [PRIVACY EMAIL ADDRESS] and we will reply as soon as we can.